hello Nicholas, had a phone from someone about viruses on computer, asking me to connect to their website www.teamviewer.com and said he was from Software Support of PC, wasn’t too convinced about what he was saying. Have you heard anything about them?
The short answer is Yes.
There has been, in Australia, a recent rash of con artists phoning people claiming to be from Microsoft. They claim that they have (via the magic of the internet) been made aware of a problem on your computer.
They then charge you for software and support you do not need.
The teamviewer call you received is another version of this swindle.
The ACCC (Australian government consumer watchdog for internal readers) has a popular site called SCAMwatch designed to warn people about the latest swindles.
Last night, they sent through the following warning. It seems people are using the SCAMwatch name to scam people.
SCAMwatch, the Australian Competition & Consumer Commission (ACCC) and Consumer Affairs Victoria (CAV) are warning consumers to be alert following reports that fake emails are being sent claiming to be from SCAMwatch and CAV representatives.
Email correspondence from official Government agencies can be identified by the inclusion of “.gov.au” in the address, e.g. email@example.com or firstname.lastname@example.org. SCAMwatch, the ACCC and CAV will not use a public email provider to contact you. We will only contact you via email to respond to an enquiry you have lodged with us or to provide you with information you have requested to receive through an ongoing subscription service.
Some of the fake emails have reportedly requested payments. SCAMwatch, the ACCC and CAV are free Government services and along with other consumer protection agencies will never ask you for your personal bank account details or request payments from you when you did not initiate the contact.